Terms and Conditions

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TERMS AND CONDITIONS
Welcome to llouimacustom.com, the official website of Louima Custom LLC (“Louima Custom,” “we,” “us,” or “our”). By accessing or using our website, booking a service, or making a purchase, you agree to be bound by the following terms and conditions. Please read them carefully.

By using our website, you represent that you are at least 18 years old or visiting under the supervision of a parent or guardian. You agree to use this website only for lawful purposes and in accordance with these Terms.

We specialize in custom clothing and alterations for men and women. All products are made-to-measure and customized per client specifications.

Custom orders are confirmed after full or partial payment and final measurements. By placing an order, you agree that all measurements and selections are accurate to the best of your knowledge.

Production typically takes 3–6 weeks, depending on the complexity of the garment. Estimated delivery dates are not guaranteed but we do our best to meet them.

Due to the custom nature of our garments, all sales are final. We do not accept returns or offer refunds once production has started.

If a garment has a quality or fit issue due to an error on our part, we will make necessary alterations at no additional cost. Alteration requests must be submitted within 7 days of receiving your order.

Fitting or consultation appointments can be scheduled through our website or by phone. We ask that you give at least 24 hours’ notice to cancel or reschedule an appointment. Late arrivals of more than 15 minutes may result in rescheduling.

We accept payments via Square and other secure methods. All prices are listed in U.S. dollars. Applicable taxes and shipping fees may apply at checkout.

Late or failed payments may result in delays or cancellation of your order.

We offer domestic shipping of completed garments. You are responsible for providing an accurate shipping address. Louima Custom is not liable for delivery delays caused by shipping carriers or incorrect addresses.

All content on llouimacustom.com—including logos, images, text, and designs—is the intellectual property of Louima Custom LLC and may not be copied, reproduced, or used without our written permission.

To the fullest extent permitted by law, Louima Custom LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Your use of the website
• Any delays or errors in fulfilling custom orders
• Inaccurate measurements submitted by the customer
• Third-party service disruptions

All products and services are provided “as is” without warranties of any kind.

Your use of this site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

These Terms and Conditions are governed by the laws of the State of Alabama. Any disputes will be resolved in the courts of Madison County, Alabama.

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Continued use of the site after changes means you accept the revised terms.

If you have any questions about these Terms and Conditions, please contact us at:

📧 info@llouimacustom.com
📞 (256) 600-3404
📍 100 Jefferson Street South, Suite 100P, Huntsville, AL 35801