Privacy Policy

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This Privacy Policy describes how Louima Custom LLC (“Louima Custom,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or interact with our website at llouimacustom.com, make a purchase, book a consultation, or visit our physical location.

If you have any questions, you can reach us at:
📍 100 Jefferson Street South, Suite 100P, Huntsville, AL 35801
📧 info@llouimacustom.com
📞 (256) 600-3404

We collect personal information that may include:

• Name, phone number, and email address
• Mailing address and billing information
• Credit/debit card or payment details
• Custom clothing measurements
• Purchase history and product preferences
• Social media handles (if used for contact)

We collect this information in several ways:

• Through forms on our website
• At checkout when you make a purchase
• When you book a consultation or fitting
• In person at our store
• Via cookies and other tracking technologies

We use your personal information to:

• Process and fulfill your orders
• Schedule and manage consultations or fittings
• Communicate about orders, updates, and appointments
• Send newsletters, special offers, and promotions (if opted in)
• Improve our website and customer experience
• Respond to customer support or service inquiries
• Deliver your purchases to the correct shipping address

We do not sell or share your personal information with third parties for marketing or advertising purposes.

We may share your data with trusted service providers only as needed to operate our business, such as:

• Square for secure payment processing
• Google Analytics for website traffic analysis
• Shipping carriers for delivery of your products
• GoDaddy for website hosting and functionality

These providers are only authorized to use your information for services they provide to us.

We may also disclose your information to comply with legal obligations, enforce our policies, or protect our rights and safety.

We use cookies and tracking tools to:

• Understand website traffic and behavior (Google Analytics)
• Remember your preferences
• Help with login sessions and shopping cart functionality

You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the site.

If you sign up for our email list or make a purchase, we may send you:

• Promotions, discounts, and exclusive offers
• Updates about new product drops or services
• Appointment or order confirmations

You can opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email or contacting us directly.

We take the protection of your information seriously. Sensitive information (like credit card details) is encrypted using Secure Socket Layer (SSL) technology. We follow best practices for storing and handling customer data but note that no method of transmission over the internet is 100% secure.

You can:

• Request to see what personal data we have on file
• Ask us to correct or update your information
• Request that we delete your personal data (unless we are legally required to keep it)

To make any of these requests, contact us at info@llouimacustom.com. We will respond within 30 days.

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will delete it.

We may update this Privacy Policy from time to time. If changes are significant, we will notify you by email or through a notice on our website.